Sheerpower Support Options

All Sheerpower programmers & users enjoy 100% free support at our Sheerpower Discussion Forum.

To purchase or inquire about a priority support package, training and project consultations, please contact us:

  Telephone: 1-858-566-3603  (leave a clear voice message)
  Email: touchtechsupport@gmail.com

Available Priority Support Options:

  • Platinum Level Support 
    $1200.00 USD annual fee per site. 
    Priority email and telephone support (unlimited).
    7 days a week, 24 hours a day. 
    Follow-up support at no additional cost until the incident is resolved.

 

  • Gold Level Support 
    $1000.00 USD annual fee per site. 
    Priority email support (12 incidents per year).
    Telephone support 9:00 am - 5:00 pm PT Monday - Friday.
    Follow-up support at no additional cost until the incident is resolved.

     

  • Silver Level Support 
    $500.00 USD annual fee per site. 
    Priority email support (6 incidents per year). 
    Follow-up support at no additional cost until the incident is resolved.

     

  • Single Support Incidents 
    $95.00 USD per incident
    Phone-based support delivered on an as-needed basis.
    1 telephone incident.
    Follow-up support at no additional cost until the incident is resolved.

TRAINING AND SPECIFIC PROJECT CONSULTATION

  • Cost based on needs. Contact us for an estimate.

PURCHASE INQUIRIES

  Telephone: 1-858-566-3603 Extension 2 for Support (leave a clear brief voice message)
  Email: touchtechsupport@gmail.com

 Prices listed are in US dollars and are subject to change without notice.